Meet The Team

• Matthew Austen

  

  Matthew has been involved with the practice throughout his life, as his father David Austen joined Ralph Ingram and Tony Phillips as joint practice proprietor in 1972. Matthew earned his degree from Aston University in 1996 and joined the practice after qualifying the following year.
  
  He is a member of the College of Optometry, PEARS accredited and part of the Leicestershire Cataract Service Scheme. He has a special interest in dyslexia and has over 20 years’ experience in colourimetry. Presently in addition to seeing patients he manages the practice, having done this since 2012 when David retired.

• Patti Cranton

  

  Patti Cranton is American, and has lived in the UK since 1991. Prior to moving to the UK, Patti earned a Zoology degree from the University of Massachusetts (1986), a Master’s Degree in European Area Studies from Surrey University (1987), and JCAHPO Technician certification in 1990. Upon moving to the UK in 1991, Patti studied Optometry at Bradford University and earned a First-Class Honours degrees in 1995. Following qualification in 1996 she joined the practice in the September.
  
  She has a special interest in contact lenses and routinely fits contact lenses for those persons who have irregular corneas, such as in keratoconus. She is a member of the College of Optometry, accredited in the NICE Referral Refinement Scheme, the PEARS Scheme for triaging acute eye conditions, the Dry Eye Project, and the Leicestershire Cataract Service Scheme.

• Reema Chhatralia

  

  Reema is also from Leicestershire and started full time with the practice in September 2014. She graduated from Aston University in 2009 and was award the Association of Optometrists Prize in the same year. Having visited the L V Prasad Hospital Hyderabad for a placement in 2007 she gained valuable knowledge in tropical conditions and prosthetics.
  
  Having completed the acclaimed Alcon Scholarship, her key interests lie in the posterior eye. She too is a member of the College of Optometry, is part of the NICE IOP Referral Refinement Scheme, the Dry Eye Project and the PEARS scheme for triaging acute eye conditions.

• Bhavesh Mistry

  

  Bhavesh lives in Loughborough and joined the practice in 2019. He graduated from Aston University in 2010 and as a member of the College of Optometrists, he completed the College of Optometrists Professional Certificate in Glaucoma in 2014 and Medical Retina in 2020. He is also accredited in the local Minor Eye Conditions Scheme (MECS) and part of the Leicestershire Cataract Service Scheme.
  
  Bhavesh has a secondary role at University Hospitals of Leicester NHS Trust as a Clinical Lead Optometrist in Medical Retina where he has a special interest in Optical Coherence Tomography (OCT) imaging. He regularly manages conditions such as Macular Degeneration, Retinal Vein Occlusion and Diabetic Maculopathy. An independent Prescribing Optometrist since 2016, he also manages a number of acute eye problems presenting to eye casualty.